Legal

Privacy Policy

Last updated: 1 July 2025

Elevion AI ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect personal information in connection with our website and services.

1. Information we collect

We collect information you provide directly to us, such as when you fill out a contact form, request a conversation, or communicate with us by email. This may include your name, email address, phone number, business name, and details about your business and its operations. We may also collect certain information automatically when you visit our website, including your IP address, browser type, referring pages, and pages visited. This information is used to improve our website and understand how visitors interact with our content.

2. How we use your information

We use the information we collect to: • Respond to your enquiries and provide the services you request • Send you information about our services, case studies, and resources (with your consent) • Improve and personalise your experience on our website • Comply with legal obligations We do not sell, trade, or rent your personal information to third parties.

3. Information sharing

We may share your information with third-party service providers who assist us in operating our website and conducting our business — such as email platforms, CRM systems, and scheduling tools. These providers are contractually required to keep your information confidential and use it only to provide services on our behalf. We may also disclose your information where required by law or to protect the rights, property, or safety of Elevion AI, our clients, or the public.

4. Data retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymise it.

5. Your rights

You have the right to access, correct, or delete the personal information we hold about you. You may also withdraw consent for marketing communications at any time by following the unsubscribe instructions in any email we send, or by contacting us directly. To exercise any of these rights, please contact us at privacy@elevionai.com.au.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. Disabling cookies may affect some functionality of the website.

7. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

8. Contact

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: Elevion AI Mandurah, Western Australia privacy@elevionai.com.au

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