AI Solutions · Custom AI Builds

Built for your business. Supported as it grows.

We design, build, implement and support custom systems for the workflows no product fits. Design prepares your requirements and source materials. Build and implementation put a tested system in your team’s hands. Support is agreed to suit the build and your business.

Ethan leads the work directly, with weekly check-ins and agreed milestone billing.

When a build is the right call

When a build is the right call.

  • The workflow is yours and no product matches it.
  • The product exists but connecting it to everything else is the actual problem.
  • The volume is high enough that minutes saved per item become days per month.

If a product fits, Software Matchmaking is the next step. A custom build covers the specific workflow, rules or connections, and Elevion AI stays responsible from preparation through to support.

The service

Design. Build. Implement. Support.

  1. Design

    Prepare what the build needs.

    Technology and architecture are normally worked out during Targeted Discovery.

    • Agree the client-specific requirements for this build
    • Gather source materials, such as existing proposals, relevant emails and Excel sheets
    • Confirm who reviews outputs
    More detail

    Design here prepares the specific business materials and rules the build needs. We confirm scope, acceptance checks and what is left out before work starts. Quick wins can go straight to implementation. Larger items go through Targeted Discovery first for a Solution Proposal and fixed price.

  2. Build

    Make the system and prove it works.

    • Ethan leads with a small technical team
    • Weekly check-ins show progress and settle questions
    • Tested and validated with your staff using real data
    More detail

    We choose tools to suit the agreed requirements. Your staff know the exceptions: the odd client, the unusual job, the form filled in wrongly. We watch where the build gets it wrong, fix it and test again. Outputs such as proposals or prices stay with a person for approval.

  3. Implement

    Connect it and get the team using it.

    • Integration with the tools you already use
    • Rollout to the people who will use it
    • Training and adoption with their own work
    More detail

    Go-live happens when the people who use it every day are satisfied it does the job. Documentation explains what the build does, how it is set up and what to do when something looks wrong. Access and handover arrangements are agreed for the solution.

  4. Support

    Looked after in a way that suits the build.

    • Support arrangement agreed for your build and business
    • Ethan remains your point of contact
    • Larger changes are scoped separately
    More detail

    What support covers depends on what was built and what your business needs. We agree it with you, rather than applying one standard plan.

What you get

Built, tested and ready to use.

  • Agreed client-specific build requirements and prepared materials
  • A working custom system and agreed integrations
  • A tested and validated implementation
  • Training, documentation and handover
  • An agreed support arrangement suited to your business

Examples and proof

What a custom build can do.

Verified case study: Motivate Property Group

Website Enquiry Agent

Asks each enquirer the questions your team would ask, checks the answers against your rules, then books the meeting. Anything outside the rules goes to a person with the conversation attached. Motivate Property Group, a real estate agency, generated three new leads in the first two weeks.

  1. Enquiry arrives
  2. Your rules applied
  3. Meeting booked
new leads in the first two weeks
3
See how it worked for Motivate Property Group

Verified case study: Romeo Engineering

Job Management System

Captures job details once, creates folders and documents, and keeps structured records in Microsoft 365. Romeo Engineering, a South Australian consultancy, reduced manual job administration by 93 per cent with this onboarding system. These are Romeo’s published results.

  1. Job details captured
  2. Folders and documents created
  3. Tasks and records updated
less manual job administration
93%
hours a year back
115+
to complete job setup
<60s
approximate payback
5 mo
See how it worked for Romeo Engineering

AI Proposal Writer

Drafts a first version from your past work and templates, in your structure and wording. A senior person reviews and approves before it is sent.

  1. Brief
  2. Draft from past work
  3. Senior review

Job Intake and Drawing Setup

Reads a client brief, creates the job record and sets up folders and drawing files to your standard. The team checks the setup before work begins.

  1. Client brief
  2. Job and folders
  3. Drawings to standard

Workflow Automation

Connects the tools you already own so data is entered once and flows on, such as quote to invoice, client onboarding and regular reporting. Exceptions are documented before building.

  1. Entered once
  2. Tools updated
  3. Report ready

The tools

What we build on.

We choose tools around your workflow and existing business systems. Typical building blocks include:

  • Claude and the Anthropic platform, for reading, drafting and decision support
  • Microsoft 365 and Power Automate, where your business already runs on them
  • Make and n8n, for connecting systems together
  • Your existing CRM and accounting systems, such as Xero, GoHighLevel and HubSpot
Ethan and Shenae discussing work beside a table with a laptop and tablet

Questions about Custom AI Builds

Who owns the build?

Ownership and account arrangements depend on the solution and are agreed before work starts. Support is tailored to the build and your business.

What if our data cannot leave Australia?

Tell us at the start. Where data is stored and processed becomes a written requirement, and we choose tools against it.

How long does a build take?

Timing depends on scope, integrations and agreed milestones. We confirm the plan before you commit.

What happens if it breaks?

We investigate and fix it under the support arrangement agreed for your build, and Ethan is your contact.

Can we start small?

Yes. Start with one defined workflow. Quick wins from a roadmap can go straight to implementation. If the requirements need more work, Targeted Discovery produces a Solution Proposal and fixed price. You do not need an existing roadmap to have a chat with Ethan.

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